Everything your business needs to sell and get found
POS setup, websites, delivery platforms, marketing and ongoing support. Every service below lists exactly what you receive and what is not included.
Website Services
Websites built to get your business found and give customers a way to reach you.
Custom Business Website
Client receives
- Custom-designed business website
- Mobile and desktop responsive design
- Up to 5 core pages: Home, About / Business information, Services or Menu, Contact
- Basic navigation
- Contact / inquiry form
- Google Maps integration
- Social media links
- Basic SEO setup
- Business hours and contact information
- Domain connection assistance
- Website deployment
- Up to 2 rounds of revisions
Not included
- Domain purchase
- Paid third-party software
- Professional photography
- Paid advertising
- E-commerce functionality
- Advanced custom integrations
Website Redesign
Client receives
- Review of existing website
- Updated visual design
- Mobile responsiveness improvements
- Updated layout and navigation
- Content placement
- Updated contact information
- Social media integration
- Basic SEO improvements
- Website deployment
- 1–2 revision rounds
Booking / Appointment Website
Client receives
- Custom responsive website
- Service listing
- Online booking system
- Appointment request / scheduling functionality
- Business hours
- Contact information
- Confirmation workflow
- Google Maps integration
- Social media links
- Basic SEO
- Deployment and launch
Third-party booking software fees are not included.
E-Commerce Website
Client receives
- Custom responsive storefront
- Product catalog
- Product categories
- Product detail pages
- Shopping cart
- Checkout integration
- Payment processor integration
- Basic order workflow
- Customer contact functionality
- Basic SEO
- Mobile optimization
- Website deployment
Payment processing and third-party platform fees are not included.
Website Hosting
Client receives
- Retail Flow managed website hosting
- Website deployment management
- Domain connection assistance
- Basic hosting support
- Basic troubleshooting
Does not automatically include website edits, redesigns, new pages, or ongoing marketing.
See what a finished website can look like
A sample site for a fictional home-services business, built the way we build client websites.
POS Services
Get your point-of-sale system set up properly and your team confident using it.
POS Consultation
Client receives
- Business technology consultation
- Review of current POS setup
- Identification of setup issues
- Recommendations for improving workflow
- Recommendations based on business needs
- Written next-step recommendations
Consultation does not include implementation.
Basic POS Setup
Client receives
- POS account setup assistance
- Business information configuration
- Product / service categories
- Basic menu or product setup
- Tax configuration
- Payment settings
- Basic employee setup
- Basic POS configuration
- Basic testing
- Basic owner walkthrough
Standard POS Setup
Everything in Basic POS Setup, plus
- Larger product/menu configuration
- Modifiers and variations
- Discounts
- Employee permissions
- Inventory configuration
- Customer profiles
- Loyalty configuration where supported
- Online ordering configuration where supported
- POS workflow testing
- Staff training session
POS Training
Client receives
- One-on-one POS training
- Staff training
- Navigation walkthrough
- Product/menu management training
- Order workflow training
- Basic troubleshooting training
- Questions and answers
Delivery & Online Ordering
Get your menu live on delivery platforms and set up ordering on your own site.
Delivery Platform Setup
Client receives
- Merchant account setup assistance
- Business information configuration
- Menu upload
- Product descriptions
- Pricing configuration
- Categories
- Modifiers where supported
- Business hours
- Contact information
- Menu review
- Launch assistance
Multi-Platform Setup
Client receives
- Setup assistance for multiple delivery platforms
- Menu formatting
- Product uploads
- Categories
- Pricing
- Modifiers
- Business information
- Hours
- Menu review
- Launch assistance
Platform fees and commissions are not included.
Online Ordering Setup
Client receives
- Online ordering platform setup assistance
- Menu/product configuration
- Ordering link
- Website integration
- Business hours
- Ordering workflow testing
- Launch assistance
Social Media & Marketing
Look professional on social media and keep your promotions in front of customers.
Social Media Management
Client receives
- Monthly content planning
- Up to 8 social media posts per month
- Captions
- Branded graphics
- Promotional content
- Content scheduling
- Facebook and Instagram publishing
- Monthly content calendar
- Basic monthly performance review
Not included
- Paid advertising budget
- Professional photography
- On-site video production
- Responding to customer messages
- Responding to comments
- Influencer management
Additional services can be quoted separately.
Promotional Graphic
Client receives
- Custom promotional graphic
- Business branding
- Offer / promotion information
- Social-media-ready format
- One revision
Short-Form Video
Client receives
- Short-form promotional video
- Basic editing
- Captions/text
- Branding
- Social-media-ready format
Professional filming is not included unless quoted separately.
Marketing Campaign
Client receives
- Campaign concept
- Promotional messaging
- Graphic or content asset
- Social media copy
- Posting strategy
- Campaign timeline
- Basic performance review
Google & Local Presence
Make it easy for nearby customers to find you and trust what they see.
Google Business Profile Setup
Client receives
- Google Business Profile setup assistance
- Business information
- Hours
- Phone number
- Website
- Business category
- Service information
- Photos / logo
- Location information
- Profile verification guidance
Google Business Profile Optimization
Client receives
- Profile review
- Business information cleanup
- Category optimization
- Service information
- Business description improvements
- Photo / logo recommendations
- Website and social links
- Review link setup
Local SEO Setup
Client receives
- Website SEO review
- Local keyword research
- Business information consistency review
- Page title / description recommendations
- Local business optimization
- Google Business Profile recommendations
- Basic local SEO implementation
Automation & Digital Tools
Save time on repetitive work with the right tools, set up and documented.
Business Automation Consultation
Client receives
- Workflow review
- Identification of repetitive tasks
- Automation opportunities
- Recommended tools
- Basic automation plan
- Written recommendations
Basic Automation Setup
Client receives
- Workflow mapping
- Automation configuration
- Connecting supported business tools
- Testing
- Basic training
- Documentation of the workflow
Online Booking Automation
Client receives
- Booking system configuration
- Service setup
- Availability configuration
- Confirmation workflow
- Customer booking form
- Website integration
- Testing
- Owner walkthrough
AI Workflow Setup
Client receives
- Workflow consultation
- Identification of AI opportunities
- AI tool configuration
- Prompt/workflow setup
- Automation where supported
- Testing
- Basic training
- Documentation
Ongoing Support
Monthly help keeping your website and digital presence running well.
Starter Support
Client receives
- Basic website support
- Minor content updates
- Basic troubleshooting
- Email support
- Up to 1 hour of support per month
Growth Support
Everything in Starter Support, plus
- Up to 2 hours of support per month
- Website updates
- Menu/product updates
- Basic technical assistance
- Monthly website check
Pro Support
Everything in Growth Support, plus
- Up to 4 hours of support per month
- Priority support
- Website updates
- Menu/product updates
- Technical troubleshooting
- Monthly website review
- Basic digital presence review
Additional Technical Support
Client receives
- Technical troubleshooting
- Website updates
- Platform assistance
- Configuration assistance
- General digital support
On-Site Support
Client receives
- On-site technology assistance
- POS assistance
- Device/setup assistance
- Staff assistance
- Troubleshooting
- Basic training
Travel outside the standard service area may incur an additional fee.
Add-ons
Extras you can add to any project or support plan.
Common questions
What POS systems do you work with?
Do I need to buy POS hardware through Retail Flow?
Can you help if I already have a POS system?
How does pricing work?
What isn't included in your prices?
Do you offer ongoing support?
Can you guarantee more sales or better search rankings?
What areas do you serve?
How do I get started?
Ready to get set up?
Tell us about your business and the services you are interested in, and we will follow up with a written quote.
Social Media Account Setup
Client receives